Frequently Asked Questions
What types of custom packaging do you offer?
We offer a variety of types including high-end gift boxes, custom
rigid boxes, premium folding cartons, luxury paper bags, specialty
packaging for jewelry and watches, exclusive cosmetic and perfume
packaging, gourmet food and beverage packaging, limited edition &
collectible packaging, and eco-friendly luxury packaging.
What's the MOQ?
The MOQ varies based on product type and customization
requirements. Please contact our sales team for specific minimum
order quantities.
What is your production capacity?
Our production lines are highly efficient and flexible, and can
meet orders from small batches to large quantities.
Do you provide design services?
Yes, our design services are primarily focused on structural
design. We offer structural evaluation, optimization, and testing
for your designs, and also provide auxiliary graphic design
services when needed.
How to get a quote?
You can fill out the quotation request form through our official
website, or email directly. Please provide details such as
packaging type, size, quantity, materials and printing requirements
so that we can provide you with an accurate quote.
Is there any charge for custom-packaged samples?
We provide sample production services, and the sample fee is based
on specific needs. If you place a large quantity order, the sample
fee can be deducted from the total order amount.
Are your customized packaging materials environmentally friendly?
We are committed to environmentally friendly packaging and offer a
variety of eco-friendly material options, including recyclable
paper and biodegradable plastics. We also have multiple
environmental certifications, such as FSC and GRS.
How to ensure product quality?
We have a strict quality control process, from raw material
procurement to production and shipment, each link is subject to
strict inspection and testing to ensure that the products meet high
standards of quality requirements.
How is shipping and delivery arranged?
We work with multiple logistics companies to provide flexible
shipping and delivery options. Whether it is domestic or
international transportation, we can arrange the most suitable
logistics service for you.
What should I do if there is something wrong with the package I
receive?
Before delivery, we have quality control process of inspection and
random inspection. If you find any quality problems after receiving
the product, please contact our customer service team immediately,
we will handle it as quickly as possible and provide corresponding
solutions.